Privacy Policy

This privacy policy sets out how Stable Mates Toys uses and protects any information that you give Stable Mates Toys when you use this website.

Stable Mates Toys is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Stable Mates Toys may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

Name and payment details

Contact information including email address

Demographic information such as postcode, preferences and interests

What we do with the information we gather

To process your order and obtain payment

Internal record keeping

We may use the information to improve our products and services

We do not collect excessive amounts of information and only retaining information for as long as is necessary, and in accordance with our retention policy

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Controlling your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at sales@hobbypony.co.uk. We will promptly correct any information found to be incorrect.

If you have previously agreed to us using your personal information, you may change your mind at any time by writing to or emailing us at sales@hobbypony.co.uk

You may request details of personal information which we hold about you, including written confirmation of any orders made by you and the terms of the transaction. If you would like a copy of the information held on you please emailing us at sales@hobbypony.co.uk

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Essential shopping cart cookies

Cookies are used by the shopping cart to enable you to record a list of items you are interested in purchasing and then keep this information for later access so you can continue browsing the website. Cookies are also used to record when you have logged in to the website. These cookies are essential to enable the shopping cart to process your orders. These cookies are only set temporarily, and are not saved long term.

Analytics cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes only and it can not be used to identify users individually.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.